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Payment terms are conditions under which a supplier or client will complete a sale.  Typically, these terms specify the period given to a buyer to pay off the amount due.  These terms may demand cash in advancecash on delivery, a deferred payment period of 30 days or more, or other similar provisions.

As a Production User, you might not be able to add or edit the payment terms.  You can ask your Chase administrator or a Finance User to give you the necessary access rights to action this.

If you are unable to see the payment term that you are looking for in the drop down list on a document, this means that the payment term is not yet activated or has not been added within the Lookup codes. 

The default payment term set in a financial document would be the one that is assigned to the corresponding client or supplier record.  This is set according to the agreement between the client/supplier and agency.

Find out how to:


Step-by-step guide


Adding a payment term


  1. Click the Settings button on the Ribbon.



  2. Click on Lookup Codes from the Configuration tree. 



    The Lookup Codes screen opens. 

  3. Click the drop down arrow on the Category field, and select PaymentTerms from the list.



    A new screen with a list of all payment terms appears.  Notice that two of the terms are not active (IsActive is not checked) in the example below.  This means that they do not appear on the CE or Client / Supplier Payment Terms drop down. 

  4. Click the + (Add New) button to add a new payment term.



  5. Enter the new payment term in the Lookup field. 



  6. Click the drop down arrow in the Can Change To field against the new payment term, and select the user rights that can make use of it.



  7. Check the IsActive checkbox. 
  8. Click the Save button to save your changes.



    The payment term will now be available for use in the Payment Terms field drop down list on both the financial document, as well as the client/supplier records.





Editing a payment term

Find out how to edit the payment terms when the required option in not listed.

  1. Click the Settings button on the Ribbon.



  2. Click on Lookup Codes on the Configuration tree.



    The Lookup Codes screen opens. 

  3. Click the drop down arrow on the Category field, and select PaymentTerms from the list.



    A new screen with a list of all payment terms appears.  

  4. Make the relevant changes to the term in the Lookup field.

    In this example, on delivery was added at the end of 70 % upfront



  5. Check the IsActive checkbox against the relevant payment term.  This ensures that the new payment term is activated.



  6. Click the Save button to save your changes.



    The payment term will be available for use in the Payment Terms field drop down list.  Please note that selecting a new payment term will not affect the one that appears on the client's details.