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The Opportunity and Dashboard buttons are governed by a particular User Right. Not all Chase users are able to see these buttons on the Main Manu however they can be seen by users who have the "L" code in their user right. For more details on how to assign user rights please follow this link How to assign rights to a user.

Opportunity window:

The opportunity enters CRM as stage Lead, and the opportunity passes through a series of qualifying stages such as Prospect, Proposal, and finally being won or lost.

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